Return policy
Last Updated: September 11, 2026
At notariosoax, we want our customers to feel confident when shopping with us. This Return Policy explains eligible returns, return shipping responsibilities, and refund procedures.
1. Return Period
Customers may request a return within:
30 days after receiving the order
To qualify for a return, items must meet the conditions below.
2. Return Conditions
Returned items must be:
- Unworn
- Unwashed
- Unaltered
- In original condition
- With original tags and packaging when applicable
Items showing signs of wear, washing, damage, stains, odors, or alteration may not be accepted.
For hygiene reasons, certain personal-use items may not be eligible for return if opened or used.
3. Return Address
All approved returns must be shipped to our designated return warehouse in the United States:
U-Speed Returns Dept
7025 E Slauson Ave
City of Commerce, CA 90040
United States
Please contact customer service before sending any return package.
Returns sent without approval may not be processed.
4. Return Shipping Responsibility
Non-quality Related Returns
For returns caused by:
- Change of mind
- Incorrect size selection
- Preference changes
- Style or color preference
the customer is responsible for the return shipping cost.
Return shipping fees vary depending on:
- Shipping carrier
- Package weight
- Package size
- Customer location
Customers should confirm the return shipping cost with their selected carrier before sending the package.
Defective, Damaged, or Incorrect Items
If you receive:
- A damaged item
- A defective product
- The wrong item
please contact us within a reasonable time and provide photos showing the issue.
After confirmation, notariosoax will cover the reasonable return shipping cost or provide an appropriate solution.
5. Refund Process
After receiving and inspecting the returned item, we will notify you regarding approval.
Approved refunds will be issued to the original payment method.
Refund processing time:
5–10 business days after approval
Your bank or payment provider may require additional processing time.
6. Exchanges
Currently, we recommend placing a new order after completing an approved return.
Contact Information
Email: support@notariosoax.com
Phone: +86 130 3679 8563